Switching 3PLs Doesn’t Have to Be a Nightmare
If you’re dealing with surprise fees, inventory you can’t see in real time, or a 3PL that never answers the phone, you’re not stuck — you just have the wrong partner. We build your transition plan around your sales calendar, not ours.
Sound Familiar?
You can’t see your own inventory in real time. Invoices show fees you never agreed to. Compliance mistakes at your current 3PL are costing you chargebacks — and you can’t get anyone on the phone to fix it.
There’s a Better Way to Run Fulfillment
The Northeast Group gives you real-time inventory visibility, transparent pricing, and an account team that actually answers — built on 40+ years of family-owned fulfillment experience.
Common Reasons Brands Switch 3PLs
If more than a couple of these sound familiar, it’s worth a conversation.
Making the Move Without the Chaos
Switching 3PLs is the single biggest reason brands stay with one they’ve outgrown. Here’s how we take that risk off the table.
Discovery Call
We review your current setup — integrations, SKU count, order volume, and where things are actually breaking down.
Transition Plan
We build a timeline around your sales calendar, not ours, so peak periods and open purchase orders aren’t put at risk.
System Integration
Your store, EDI, and ERP connections are built and tested in our WMS before a single unit moves.
Inventory Transfer
Every unit is scanned in individually as it arrives — SKU by SKU — so nothing gets lost in the handoff.
Parallel Verification
We confirm inventory counts and test order flow end-to-end before fully cutting over.
Go-Live and Support
Your account team stays hands-on through the first cycles, not just the handoff.
See Your Inventory, Not Just a Report
The moment a unit is scanned in, it’s live in our warehouse management system — visible from anywhere, in real time. What you have, where it is, and what’s available to ship, without waiting on a report or calling to ask.
One Partner for Retail and DTC
You shouldn’t need separate fulfillment providers for wholesale and direct-to-consumer orders. The Northeast Group supports both from one U.S. operation — retail and wholesale compliance, e-commerce fulfillment, marketplace and Amazon prep, returns, and value-added services — all from one inventory pool, under one roof.
Why Brands Switch to The Northeast Group
Family-Owned, Not PE-Owned40+ years in business, and still answering our own phones.
Real-Time Inventory VisibilityLive in our WMS the moment it’s scanned in — not on a delayed report.
Transparent PricingNo hidden fees, no surprise line items at month-end.
Retail Compliance ExpertiseUCC-128/GS1-128 labeling, ASN uploads, and routing guides handled in-house — fewer chargebacks.
DTC + Wholesale, One RoofNo need for separate providers as you add channels.
Built for ComplexityCartons, pallets, or multi-line purchase orders, all under documented, account-specific procedures.
30 Minutes From the BorderA strategic U.S. location for Canadian brands, and centrally positioned for the Northeast.
An Account Team, Not a Ticket QueueReal people who know your account, not tickets, bots, or hold music.
Pricing Built Around You
Every client is different — your volume, your product, your fulfillment mix. So our pricing is too. What we don’t do is bury fees in the fine print or surprise you at month-end. You’ll know exactly what you’re paying and why before we ship a single order.
Ready to Make the Switch?
Tell us about your current setup and what’s not working. We’ll walk you through exactly what switching would look like for your business — no pressure, no obligation.
Talk to a Transition Specialist