From Factory to Your U.S. Customers — Without the Extra Stop.
Container in. Inventory live. Orders out — in 48 hours. Here’s how brands importing from overseas are simplifying their supply chain and getting to market faster.
Most Brands Add a Step They Don’t Need.
You manufacture overseas — China, Vietnam, Bangladesh, wherever your production lives. Your product gets loaded into a container, crosses an ocean, clears U.S. customs, and arrives at a port on the East Coast.
And then most brands do the same thing: they send it to a warehouse that receives it eventually. Inventory trickles into a system. Orders that have been sitting start shipping days or weeks later than they should.
That extra stop costs money and time — and for brands selling to both consumers and retail partners, it compounds every time a new container lands. There’s a cleaner model, and it starts with where your container goes the moment it clears the port.
Container In. Inventory Live. Orders Out.
The Northeast Group Fulfillment Center is located at 12 Nepco Way, Plattsburgh, NY — approximately 4 hours by truck from the Port of New York/New Jersey and about 3.5 hours from the Port of Boston. Here’s exactly what happens, and how fast.
Container Destuffing
Your container is fully unloaded on-site, by our team — not staged in a yard, not handed to a third-party crew. It comes off the truck and directly into our operation.
Unit-Level Scan-In
Every single unit is scanned individually into our WMS — not bulk counted. Every SKU gets a complete scan record tied to your dedicated inventory location.
Live Inventory Visibility
As soon as your product is scanned in, it’s live in our system. You see your inventory in real time — what you have, where it is, what’s available to fulfill.
Fulfillment Begins
E-commerce orders queued by 1:00 PM ship the same day. Wholesale and retail orders are processed against your retail partners’ earliest ship date and cancel date.
One Inventory. Both Channels.
Most fulfillment operations are built for one channel or the other — product gets siloed, systems don’t talk to each other, and brands end up running two parallel operations. At The Northeast Group Fulfillment Center, both channels run under the same roof from the same inventory pool. A single unit can fulfill a consumer order today and contribute to a retail pallet shipment tomorrow, without being moved, reassigned, or touched by a different team.
What We Do With Your Product Before It Ships.
Not everything that comes off a container is ready to ship the moment it arrives. All of it is handled in-house — what other operations treat as special requests, we treat as standard.
Flexible by Design — Including the Canada Question.
Some partners ask us to do something extra with their container: receive the full container, sort inventory between U.S. and Canadian allocations, and forward the Canadian portion north to their own Canadian warehouse — while the U.S. portion stays in Plattsburgh and goes directly into fulfillment.
Depends on trade conditions. Whether this approach makes sense depends on current trade agreements and tariff conditions — it’s not a standard, one-size-fits-all service. But when it fits your business model and the trade environment supports it, the capability is here.
Note: The Northeast Group Fulfillment Center does not provide bonded warehouse services, border pickup, or customs brokerage. We receive containers after they’ve cleared U.S. customs at the port.
This Is the Right Partner If You:
- Manufacture overseas and import containers into the Port of New York/New Jersey or Port of Boston
- Want a U.S. fulfillment operation that can receive, scan, and start fulfilling within 48 hours of container arrival
- Sell through both DTC and wholesale channels and need both handled from a single inventory pool
- Want real-time inventory visibility without chasing reports from your 3PL
- Need retail-compliant wholesale fulfillment with routing guides and EDI handled in-house
- Are growing U.S. volume and need infrastructure and capacity that scales with you
40 Years. 17 Million Orders. Real People.
17M+ orders shippedAcross garments, electronics, consumer goods, industrial products, and more.
300,000+ sq ft across 3 facilitiesRoom to scale without outgrowing your partner.
Real people, real answersYou reach someone who knows your account — not a ticket queue or a bot.
Transparent pricingNo hidden fees, no surprise line items. You’ll know exactly what you’re paying and why.
Pricing Built Around You
Every client is different — your volume, your product, your fulfillment mix. So our pricing is too. What we don’t do is bury fees in the fine print or surprise you at month-end. You’ll know exactly what you’re paying and why before we ship a single order.
Moving Containers and Losing Time Between the Port and Your Customers?
We’ll walk you through exactly how this model works for your product, your volume, and your supply chain — before you commit to anything.
Talk to Our Team